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Have any questions?
Read the FAQ below.
Frequently asked Questions gives a more idea about that how the artwork is being handled by the Poonam Southey Art Studio, after the artwork is purchased. I always take special care if artwork is being sold until its reached to the art collector's door safely.
 
Frequently asked Questions
About the Artist
1. How do you ship the art work, what is the cost of Shipping and can I track the order?
2. Do I have to pay any sales tax?
3. How do I order a art work?
4. How much time does it take to receive my order?
5. Who should I contact regarding my order?
6. Why am I redirected to PayPal for payments?
7. Is my Credit Card information secure ?
8. Can I make payment via another method like western union, money order?
9. I would like to provide some useful tips which would be helpful for your readers, where do I send it?
10. What is the cost of shipping, if I am interested to buy stretched painting?
11. How do you pack art work to avoid damage during shipping?
Answers:
  1. The art work will be shipped from India via express Air-Mail Service such as DHL, FEDEX, TNT or UBXPRESS for International buyer. Tracking Number, available online and will be emailed after the art work is shipped. To know more about shipping cost including packaging.
  2. No! you do not have to pay any taxes on the art work you buy from my website.
  3. Choose paintings you want to order and buy it by clicking PAYPAL BUY NOW button.
  4. It will take about 4-10 business days from the time payment is received.
  5. You can contact directly to the artist (ME) through Contact me form available online.
  6. When you make payment online, by clicking on button allows you to use PayPal's secure payment gateway Make payments with PayPal - it's fast, free and secure! to process payments. I do NOT store any credit card information on our servers.
  7. You can be 100% sure that there will be no unauthorized use of your credit card. I am paypal.com verified.
  8. Yes, Payment is also possible via other payment mode. Contact me before if u want to make payment via these option. Enquiry can be made by using particular artwork enquiry form.
  9. I would love to recieve useful tips or idea from members, send them to me and I shall include it in my website.
  10. Shipping charges can be doubled for stretched painting. Enjoy safe and secure shopping! Contact me for for more info.
  11. Painting will be shipped professionally rolled in a hard tube using thermocoal, carton and many other sheets to avoid any possible damage during delivery. We package items very carefully to safeguard against potential damage during shipping.
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